Verizon has inexplicably decided to cancel my DSL service at home. Well, that's what technical support said... although they didn't know why. The sales department said that my account information is just fine.. and that we should be receiving normal service. A meeting of the minds' of the sales and technical support departments also could not come to a conclusion, so they both decided to transfer me to the retention department... who couldn't for the life of them figure out what the fuck these two idiots were talking about. Before the conference call got any larger... we decided that the only way to get back online is to cancel my service, which takes three days. And then sing up for service again.. which takes 7-10 business days. With Thanksgiving next week I'll be lucky if I'm online by fucking Christmas.
At least they're refunding every dime I've paid them since September and are giving me a free month free once our service kicks back in.
S'all good, though. I fucking hate instant messenger anyway.. and if it weren't one of the only way to communicate with folks back in Jersey I probably would've trashed it awhile ago. I guess the only drawback is not being able read the Tard Blog and GI Joe skits over at boredatwork.com that everyone's been talking about. Oh well. --
Sunday, November 16, 2003
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